Concept | Functions | Advantages | Product | Activation | Portal | Instruction manual | FAQ

The Mobi

Whether limited in mobility, in case of (initial) dementia or disorientation - the Mobi serves as a faithful companion in everyday life and as a lifeline in case of emergency.

In addition to the walking stick, the rollator is a particularly popular choice for continuing to walk well despite significant mobility impairments. It was therefore clear to us that, in addition to the Smartstick networked walking stick, a mobile solution with a universal holder was needed to ensure safe mobility in old age for users of mobile walking aids.

Visually, the mobile adapter solution impresses with its slim, handy housing. Functionally, it has an integrated locating and alarm module. Thanks to this module, Mobi can determine its position to within a few meters via GPS. On the other hand, the smart adapter solution acts as a lifeline in emergency situations and alerts the contacts stored in the portal.

The Mobi concept consists of three aspects:

The product

The smart solution for users of mobile walking aids ensures safe mobility in old age.

Alarm emergency call

Pressing the button for a longer time sends an alarm.


We have designed our Mobi with a user-friendly and appealing design in mind.

Easy handling

Our Mobi has been developed especially for elderly and demented persons and is therefore very easy to use.

The portal

We provide you with access to our specially developed portal, where you can customize various settings.


Virtual fence with variable perimeter. When a configurable zone is exceeded, the alarm is triggered.

Unlimited contacts

You can store as many contacts as you want in the portal.

Constant location information

Thanks to real-time localization, you have constant information about the current location.

The user

Recipient - the contact person receives a message via the portal when an alarm is triggered or the person leaves the geofence area.

Mobile use

You can access our portal at any time and with any device (PC, tablet, cell phone).

APP with push message

When an alarm is triggered, you will receive a push message to your cell phone. (currently Android only)

Free hotline*

Available under the number:
+49 (0) 800 000 30 14


A primary advantage of our Mobi is the integrated GPS and the associated localization function. The device records its position with an accuracy of up to 10 meters and transmits it to the connected portal. A quick glance at the map is all it takes to see the current location of the walker. Let yourself be found for your own safety - Europe-wide without additional costs.

The Mobi is equipped with a button. This also serves as a call for help button. Press the button for at least 3 seconds. An alarm message is automatically transmitted to the portal and sent by push message to the app or by e-mail to the contact persons stored in the portal. This function is possible worldwide* and is supported by a red illuminated LED and a beeping sound.

*For use outside of Europe, additional fees may apply!

The use of Geofence increases safe mobility in old age immensely. This is because Geofence makes it possible to draw a virtual fence with a variable radius of 500 meters or more around the device. Especially for people with a tendency to run away, this function serves as additional safety, as an alarm is automatically triggered and sent to the portal if the area is exceeded. Registered contact persons are informed immediately and can take direct action.

Your advantages at a glance

All costs are included in the total price: Mobi, electronics, mobile communications (2-year term in the Deutsche Telekom network), portal, service.

You can use all Mobi functions without restriction, throughout Europe and in all countries in country group 1.

You can manage multiple devices (Mobi, Smartstick) via one portal access.

You can specify as many contact persons as you like.

Web portal with user-friendly and clear user interface.

Virtual fence with variable perimeter. An alarm is triggered when a configurable zone is exceeded.

When an alarm is triggered, you receive a notification via e-mail or a push message to your smartphone.

Thanks to real-time localization, you have constant information about the current location.


* Monday - Thursday: 9:00 a.m. - 4:00 p.m. and Friday: 9:00 a.m. - 12:00 p.m

The portal

As a partner of Deutsche Telekom, we use the specially developed portal of Germany's largest telecommunications provider. For you, this means secure storage of your data on a German server under German data protection laws. And in addition, a portal with a user-friendly and clear user interface that can be operated by anyone.

Instruction manual

FAQ - Frequently asked questions

The concept for the Mobi consists of two aspects. Firstly, we have the device itself and secondly, we have the Portal, on which settings are made via the Internet. An Android app for managing the Portal can be installed via the Google Play Store. The senior usually uses the device and his/her contacts (family or other contacts) use the Portal or the smartphone. The senior does not need a smartphone/computer/fixed telephone line to use the Smartstick.

The device contains a chip that is connected to the Portal via GPS.

You can charge the Mobi with the included charging cable, which you can connect to a PC or standard plug.

Conditionally. The Mobi is splash-proof and can therefore be used in the rain without any problems.

Yes. – On the one hand, the Mobi is equipped with an emergency call button that the person can press in an emergency to trigger an alarm that is sent to the contact persons stored in the Portal . The emergency call button on the Mobi is easy to feel and activate. In addition, in the Portal a geofence (virtual fence) can be set up. As soon as the device leaves this area, a message is sent to the contact persons stored in the Portal . The Mobi provides a position determination at regular intervals so that the device can be precisely located outdoors.

The volume of the alarm signal is not adjustable but is supported by a flashing LED. It may be that the default volume may not be well audible to everyone. However, visual perception may be sufficient for this.

See the answer to the question "Is the Mobi suitable for people with dementia?"

At the moment the volume of the device is preset.

Der Mobi liegt preislich bei 149,00 € inkl. MwSt. Für nähere Informationen zum Kauf wenden Sie sich gerne direkt an uns und senden eine E-Mail an

  • 1 Mobi incl. holder for rollators (becomes your property)
  • 1 SIM card for using the Mobi throughout Europe and other European countries in country group 1.
    (1 year included, after which the contract can be extended by you.)
  • Free hotline: +49 800 000 30 14
  • Free Online-Portal
  • Free cibX Smartstick App (Android)

No. The user does not pay any extra costs in an emergency.

In order to be able to use all functions without restriction, the user need sufficient cell phone reception. With the Deutsche Telekom AG network, the user has the best coverage throughout Germany and Europe, as well as in other European countries in country group 1, at no extra cost.

The Mobi has an IMEI number (see also on the back of the instructions for use). To activate the integrated SIM card, please call our hotline: +49 800 000 30 14 or write an mail to During the activation the user will receive the user name and password. The activation of the SIM card can take up to 24 hours. The user will receive an mail from us as soon as your SIM card is activated and can use the location function.

To switch on, press and hold the button for one second. The button on the Mobi lights up blue and automatically connects to the Portal. To switch off the device by briefly pressing the button twice. The red LED lights up twice and the blue light turns off once the software shuts down (about 1-5 seconds).

Press the Mobi button for at least 5 seconds that results in a call for help. The LED then flashes red quickly for 10 seconds (interval 100 ms), a beep sounds and at the same time the call for help is transmitted to the Portal .

The contact person who is stored in the Portal receives a message on his/her smartphone (Android) via push message or an mail informing that an alarm has been triggered.

The device transmits the call for help with the current position information to the Portal. All contact persons who are in the Portal registered will receive a message with the exact location of the device and the notification that the emergency call button has been pressed.

No, not at this time. If possible, the person who triggered the emergency call can inform the contact person, e.g. by phone, that it is an accidentally triggered emergency call.

Normally yes. Sufficient mobile phone reception is required for the Mobi to function properly. With the Deutsche Telekom AG network, the user has the best coverage in Germany and throughout Europe (country group 1) at no additional cost. So it works anywhere where there is a mobile network.

Notification will be sent via mail. There is a direct link in the mail to the Portal.

There is also an app in the Google Play Store - cibX Smartstick. If the contact person use the App, he/she will get a push message sent directly to the smartphone. By clicking on it, the user will then get a map with the current location of the device.

When the battery level drops to about 20%, a low battery warning message is transmitted to the Portal . At the same time, the red LED of the device begins to light up permanently. If the battery level continues to fall until the battery is empty, a warning message will be sent to the Portal . Then the device switches off automatically.

In normal use, the battery lasts about one week. With intensive use (for example, frequent location polling), it may be less.

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